Account & login
For sign-in trouble, Apple sign-in, profile changes, password reset, or missing account data.
Support
Help, when you need it.
Account questions, bug reports, subscriptions, privacy requests, content reports, and launch access — every path begins here.
Start here
Choose the right path.
Privacy and deletion
Data export and account deletion live in Profile › Privacy. Email us if the flow fails.
Safety & reports
Report profiles or entries inside the app where possible. Email support if anything is urgent or the report button is unavailable.
Before you email
The details that help us help you.
Do not send passwords, one-time codes, payment card details, or private keys.
Your account email
The email you use for PetLeague. Note if you sign in with Apple via private relay.
Device & version
iOS or Android, device model, and the PetLeague version shown in the app where available.
Steps to reproduce
What you tapped, what you expected, and what happened instead. Screenshots help.
Purchase context
For PetLeague+, mention Apple or Google — but please do not send payment details.
Frequently asked
Common questions.
How do I add my pet?
Open the app, tap Add Pet, upload a photo, and enter your pet's details. Photo uploads require camera or photo-library permission depending on the source you choose.
How does voting work?
Free accounts have daily vote limits. PetLeague+ unlocks unlimited votes and premium leagues. Vote totals feed contests, matchups, achievements, and leaderboards.
How do I report inappropriate content?
Use the in-app report action on the profile or entry whenever possible — reports include the right target identifier for moderation. Email support if the in-app flow is unavailable.
How do I export or delete my data?
Go to Profile › Privacy in the app. You can request an export or permanently delete your account. If the request fails, email privacy@petleague.app.
How do I cancel PetLeague+?
Subscriptions are managed by the platform store. On iOS, use your Apple ID subscription settings. On Android, use Google Play subscription settings. PetLeague cannot cancel a store subscription from the backend.
Why did my ranking or vote total change?
Leaderboards refresh on a schedule and may be recalculated. We may also correct rankings when duplicate votes, abuse, technical issues, or moderation outcomes affect results.
Need a direct answer?
Email support with the account email, device, app version, and a short description of the issue.
support@petleague.app